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- PAQ Areas - Job Context
- The physical and social in which the work is performed
- Stressful Environment
- Personally Demanding Environment
- Hazardous Situations
- PAQ Areas - Relationships With Others
- The relationships with individuals that are necessary to perform the job
- Communicating judgments
- Supervisor related activities
- Exchanging job related information
- Personal contact
- PAQ Areas - Other Job Relationships
- These include
- Non Typical V’s Daily Schedule
- Salary V’s Variable Basis
- Irregular V’s Regular Schedule
- Business Situation
- Job Demanding Events
- Unstructured V’s Structured Work
- Being Responsive to Changing Situations
- PAQ Scales
- Position Analysis Questionnaire
- Extent of Use
- Does not apply
- Nominal/Very Infrequent
- Occasional
- Moderate
- Considerable
- Very Substantial
- Position Analysis Questionnaire
- Importance to the Job
- Does not apply
- Very Minor
- Low
- Intermediate
- High
- Extreme
Until next time...
Sheryl Tuchman, SPHR, SHRM-SCP
http://tools2succeed.com/
- What is a Critical Incident?
- A Critical Incident:
- “The incident must occur in a situation where the purpose or intent of the act seems fairly clear to the observer and where its consequences are sufficiently definite concerning its effects”
- Critical Incident Technique
- General Aims & Objectives
- Identification of the Specific Aim of the Analysis
- Decide whether Observed Behavior relates to the Specific Aim
- Planning
- Determine who will Perform the Observations
- Familiarity with the Activity Observed (e g , Supervisors)
- Training
- Planning
- Groups
- Location & Time
- Person & Conditions
- Behaviors
- Type of Activity & Behaviors
- Relevance & Importance to General Aim
Until next time...
Sheryl Tuchman, SPHR, SHRM-SCP
http://tools2succeed.com/
Performance Apprasisals
Supervisor’s Role and Benefits from Performance Management
The supervisor's role within the process can be defined as:
- Setting objectives with employee
- Managing rewards and ensuring fair compensation for the level of job performance
- Offering accurate, timely, regular and specific feedback
- Through effective Performance Appraisals, supervisors can
- Translate business goals into individual job objectives and standards
- Monitor performance and offer feedback
- Communicate and seek agreement on objectives
- Coach employees on how to achieve their performance objectives
- Identify employees’ strengths and weaknesses
- Generate and agree on development plans to best serve the organization and individual needs
Employee’s Role and Benefits from Performance Management
The employee’s role in the process includes:
- Set objectives with supervisor
- Improve performance
- Plan his/her development
Through Performance Appraisals, employees can:
- Openly discuss performance with supervisors
- Reinforce and sustain good performance
- Improve performance where needed
- Determine career-progression goals
- Identify development and training needs
- Link rewards to performance
Until next time...
Sheryl Tuchman, SPHR, SHRM-SCP
http://tools2succeed.com/