Thursday, February 14, 2019

Job Analysis Part 4

  • What is a Critical Incident?
  • A Critical Incident:
    • “The incident must occur in a situation where the purpose or intent of the act seems fairly clear to the observer and where its consequences are sufficiently definite concerning its effects”
  • Critical Incident Technique
  • General Aims & Objectives
  • Identification of the Specific Aim of the Analysis
  • Decide whether Observed Behavior relates to the Specific Aim
  • Planning
  • Determine who will Perform the Observations
    • Familiarity with the Activity Observed (e g , Supervisors)
  • Training
    • Activity & Requirements
  • Planning
  • Groups
    • Location & Time
    • Person & Conditions
  • Behaviors
    • Type of Activity & Behaviors
    • Relevance & Importance to General Aim
Until next time...

 




Sheryl Tuchman, SPHR, SHRM-SCP
http://tools2succeed.com/

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