Showing posts with label encouragement. Show all posts
Showing posts with label encouragement. Show all posts

Tuesday, March 12, 2019

Dialogue For Win/Win Outcomes Part 1

WHAT IS DIALOGUE?

Dialogue is creating a pool of shared understanding in an atmosphere of respect and goodwill in order to arrive at a mutually-beneficial outcome.

Dialogue is an alternative to the communication styles of dominating, accommodating, and avoiding.  It is communication that seeks to maximize both the dimensions of advocacy and empathy.

THE DIALOGUE MODEL

Let's look at a model of dialogue.  Dialogue consists of 4 skills:
  1. We establish an atmosphere of unity, mutual respect, and goodwill through mutuality.
  2. We then encourage others to disclose their point of view and/or inner experience through inquiry.
  3. We disclose our own point of view or inner experience through advocacy.
  4. We arrive at win/win outcomes through synergy.
The heart of dialogue is inquiry and advocacy which consists of sharing our point of view and listening to the point of view of others until we have created a pool of shared understanding.  Only when all the data is in the pool of shared understanding do we go to the step of synergy in which we make a decision or solve the problem.

Until next time...

 




Sheryl Tuchman, SPHR, SHRM-SCP
http://tools2succeed.com/

Tuesday, December 5, 2017

Five Ways Managers Can Increase Employee Engagement by Rachel Stones, Guest Author

Are your employees going through the motions each day, or perhaps they’re simply doing enough to get by?  These are common traits of disengaged employees found in most workplaces across the world.  Disengaged employees are not invested in their work which can be manifested in their attitudes and the quality of their work.  So, how can companies turn disengaged employees into engaged ones?  The key is to start with management.

Management can set the overall tone in the workplace, especially where employee engagement is involved.  Read on for tips to help your leadership increase employee engagement.

Set the Example


Years ago, I saw a poster that read, “Attitudes are contagious; is yours worth catching?”  I feel this mantra is particularly applicable in the workplace.  Managers can set the example for their employees in just about every facet of the workplace, including habits, attire, attitude, and more.
If managers come into the office late and leave early, then their employees will be inclined to do likewise.  If the manager is pessimistic about the company trajectory, then employees might be inclined to feel similarly.
On the other hand, good managers work as hard as those who work for them.  They show up on time or in a lot of cases, early.  They are excited about the work they do, and that excitement spreads through their teams.  If your company leadership has a positive outlook and is always looking for ways to improve, that same attitude can impact employees.

Give Frequent and Consistent Feedback


Managers who frequently and consistently meet with their employees to give them feedback have employees who are more engaged, according to a report issued by Zenger Folkman. However, the feedback needs to be sincere and detailed to have the maximum effect.  Managers who develop a good relationship with their employees and who regularly provide constructive feedback give employees the information they need to change, improve, and succeed.

Recognize and Show Appreciation


A study by BambooHR showed the number one reason employees left a company when leaving because of their boss was due to their boss taking credit for their work.  Managers should avoid taking credit for their teams’ work at all costs, and the best way to do that is to develop a habit of recognizing and showing appreciation for your employees.
Managers can do this in a variety of ways.  Thank-you notes, verbal recognition (private and public), are examples that can help your employees feel valued and encouraged to continue producing great work.

Enable and Empower


Have you ever tried to plant a garden without any gardening tools?  It’s doable, but it’s much more time-efficient when you’re equipped with the right tools. The same principle applies in the workplace.  If your employee prefers working on a Mac versus a PC, buy him/her a Mac. If you want your employees to be innovative, then encourage (and fund) participation in additional educational opportunities related to the industry.  Enable and empower your employees by giving them right tools and opportunities to grow.

Encourage Involvement


Whether it’s a company barbecue or a client meet-and-greet, employees who are involved with their company daily are more inclined to be engaged.  Managers can set the example by their own participation, but they can also extend invitations and encourage their employees to be involved.

The Takeaway


Having engaged employees means having workers who are actively involved in the workplace.  Engaged employees are more productive and concerned about their own contributions as well as the performance of the company.  Management can play a key role in the engagement of company employees.  Share these tips with leadership to help guide them as they lead and manage their teams to success. 

Guest Author Bio


Rachel Stones loves to share business and HR tips with entrepreneurs.  She writes for Objective App Development the creators of Built for Teams, a complete HR system tailored specifically to the needs of small and medium sized businesses.  She also enjoys creative writing, gardening, and spending time with her family.

Monday, December 28, 2015

Staying Sane and Getting Ahead

Do you know how to play the office politics game?  It's inevitable wherever you have people competing for power and control.  Office politics isn't always a bad thing.  Don't miss out on opportunities just because you refuse to play.

Develop relationships throughout your organization.  Embrace the chance to learn more about the Finance function, for example, even though you are in I.T.  Have lunch with Suzy in HR one week and Mark in Sales the next.  Learn who is influential and get to know them.  Be genuine in your relationships, and be careful not to pass along private information. 
 
Feedback is your friend; it is through others that we learn to see ourselves as others see us. Ask those whom you trust to give you constructive feedback on your performance, and be sure to reciprocate to set others up for success.  Learn new skills and offer to help others when you can add value to their projects.
 
Listen up!  You might not always agree with others, but give people a chance to explain their viewpoints.  Listen with respect.  Be professional.  Look for opportunities to work together toward a common goal, even if it means a bit of compromise.

Do you manage people?  Learn to lead, empower and motivate them.  Find out what their strengths are, and give them the opportunity to play to those strengths.  Reward your team for their efforts. Encourage your team members to be the best that they can be.  Not only will your team perform well, but others in your organization will learn to respect and admire you.

Learn what behavior to confront and what to ignore.  What is important to the success of your organization?  Observe, network, and learn what you need to do to become a positive force for your team and for your organization. 

Best wishes for success in 2016!

Until next time...








Sheryl Tuchman, SPHR, SHRM-SCP
http://tools2succeed.com/