Managing Difficult People Part 2

The Steamroller
Best Strategies:

• Be assertive.
• Seek advice from your supervisor if you need further assistance.

The Nitpicker
Best Strategies:

• Don’t accept everything The Nitpicker says.
• Set realistic expectations for the task at hand.

The Obstructionist
Best Strategies:

• Be clear and honest about any change.
• If possible, allow The Obstructionist to participate in plans for change.

The I-Didn’t-Sign-Up-for-That
Best Strategies:

• Clearly explain your need for their assistance.
• Look for opportunities for this person to attend additional training.

The Gossipmonger
Best Strategies:

• Make sure clear information and facts reach everyone in the organization.
• Encourage coworkers not to take The Gossipmonger’s statements at face value.

The Defeatist
Best Strategies:

• Encourage specific, positive habits.
• Model optimistic thinking and approaches to finding solutions.

The Slacker
Best Strategies:

• Establish specific goals and expectations.
• Set routine update meetings to monitor progress.

Until next time...






Sheryl Tuchman, SPHR, SHRM-SCP
http://tools2succeed.com/