Types of Difficult People
- The Steamroller
- The Nitpicker
- The Obstructionist
- The I-Didn’t-Sign-Up-for-That
- The Gossipmonger
- The Defeatist
- The Slacker
- The Faultfinder
- The Whiner
- The Martyr
- The Self-Criticizer
- The Blamer
- The Handle-With-Care
- The Microscope
- Recognize that an attitude problem exists
- Acknowledge any underlying causes for the negative attitude.
- Help the difficult person take responsibility.
- Replace negative, inappropriate reactions with different, more acceptable ones.
- Instill positive attitudes in others.
Sheryl Tuchman, SPHR, SHRM-SCP
http://tools2succeed.com/
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