Making a decision is selecting between two or more available options. Decisions made in the organization can potentially impact all levels - strategic, tactical and operational. Decisions are made on a continuous basis in the organization, and a review of decisions is not always part of the process. Training on decision-making is often made available only to a restricted audience. The ability to make and implement effective decisions is a business-critical skill as it can have a significant impact - either positive or negative - on the organization.
There are several fundamental assumptions associated with making decisions:
- Making decisions is a life skill.
- Effective decision-making can be viewed as a process.
- This process can be learned and applied.
- Context
- Information
- People involved
- Techniques
- Solution choices and consequences
Sheryl Tuchman, SPHR, SHRM-SCP
http://tools2succeed.com/
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