Tuesday, September 4, 2018

Aggressive Behavior in the Workplace Part 1

The success of an organization is dependent upon the interactions of its employees.  This month we will discuss one destructive type of behavior in the workplace - aggression.  Aggressors usually aim to win the interaction and have the other party lose.  
  • Characteristics of aggressive behavior include:
    • Lack of sensitivity
    • Coercion
    • Fault-finding
    • Judgmental
    • Combative
  • Aggressive behavior is "me-centered"
  • Elements of aggressive behavior include:
    • Outbursts of strong or violent emotions
    • Excessive use if ‘I’ statements
    • Use of threats
    • Negative language
    • Confrontational
    • Personalized comments
    • Complete disregard of the thoughts and feelings of the other party
  • Body language associated with aggression includes:
    • Gritted / bared teeth
    • Clenched fists
    • Bulging eyes
    • Pointing / stabbing fingers
    • Movement into the others personal space
    • High color
    • Excessive combative gestures
Until next time...

Sheryl Tuchman, SPHR, SHRM-SCP

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