Aggressive Behavior in the Workplace Part 1

The success of an organization is dependent upon the interactions of its employees.  This month we will discuss one destructive type of behavior in the workplace - aggression.  Aggressors usually aim to win the interaction and have the other party lose.  

• Characteristics of aggressive behavior include:
• Lack of sensitivity
• Coercion
• Fault-finding
• Judgmental
• Combative
• Aggressive behavior is "me-centered"
• Elements of aggressive behavior include:
• Outbursts of strong or violent emotions
• Excessive use if ‘I’ statements
• Use of threats
• Negative language
• Confrontational
• Personalized comments
• Complete disregard of the thoughts and feelings of the other party
• Body language associated with aggression includes:
• Gritted / bared teeth
• Clenched fists
• Bulging eyes
• Pointing / stabbing fingers
• Movement into the others personal space
• High color
• Excessive combative gestures

Until next time...






Sheryl Tuchman, SPHR, SHRM-SCP
http://tools2succeed.com/