What is Uncivil Behavior?
Civility represents the social norms and rules that must be followed in order to positively and productively relate with others. When people hear the word “civility,” words that come to mind include respect, courtesy, tolerance, consideration, and a rational approach to conflicts. Behaviors that threaten positive and productive relations with other people, therefore, constitute uncivil behaviors.
You can be uncivil without meaning to be. For example, you may simply assume that what’s acceptable in one social context (say, at your old workplace or at your home) is acceptable across all contexts. You can also be uncivil intentionally, e.g., you verbally attack a co-worker whose behavior annoys you.
Until next time...

Sheryl Tuchman, SPHR, SHRM-SCP
http://tools2succeed.com/
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