- Personal Appeals
- The leader uses personal appeals to influence behavior by requesting the employee to engage in activity as a favor based on friendship derived from personal power
- Exchange
- As with personal appeals, the leader uses exchange to influence behavior by the employee to engage in activity as a favor based on friendship that will be returned or exchanged for another
- Coalition Tactics
- The leader uses coalition tactics when seeking the support and influence of others and to influence behavior
- Pressure Tactics
- The leader uses pressure tactics to influence behavior through the use of threats
- Legitimizing Tactics
- The leader uses legitimizing tactics to influence behavior when he/she makes requests based on the position of authority
Sheryl Tuchman, SPHR, SHRM-SCP
http://tools2succeed.com/
No comments:
Post a Comment