Tuesday, April 10, 2018

Listening, Learning & Improving Part 2

Performance Appraisals

The Performance Appraisal Discussion

Actively Listen

  • Don’t interrupt!
  • Do Clarify
  • Do Paraphrase
  • Do Problem-Solve
There should be no surprises!
  • Regular performance meetings with employees will ensure that surprises are avoided
The Performance Appraisal Discussion
  • Make sure that it is a discussion and not a lecture!
  • Make sure that the employee participates
  • Make sure that there is clarity in terms of the issues discussed and the action points that come out of them
  • Get Signed Agreement on the Appraisal and on any action plans
Positive Framing is Dependent Upon
  • Tone and Pitch
  • Body language
  • Language
  • Structure of the sentence
If There Is Disagreement
  • Listen to the Employee’s Opinion
  • Assess Any New Information as Appropriate
  • Should the Employee not Agree to sign the Appraisal - document this fact
  • The Employee can choose to add an addendum or rebuttal - this should be signed also by your manager and HR representative
  • Sign and date the Appraisal including any rebuttals
Until next time...

Sheryl Tuchman, SPHR, SHRM-SCP

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