Thursday, April 5, 2018

Listening, Learning & Improving Part 1

Performance Appraisals

Appraiser Role
  • Information Provider
  • Encouraging
  • Advising
  • Clarifying problems
  • Questioning
  • Seeking Agreement
  • Summarizing
Appraisal Fundamentals
Do
  • Focus on Behavior
  • Be Specific
  • Be Sincere
  • Be Honest
  • Consider Your Timing
  • Seeking Agreement
  • Check For Understanding
Don't
  • Blame or Attack
  • Offer Unsubstantiated or Unsupported Feedback
  • Become Emotional or Reactive
  • Label or Judge the Employee
Encourage High Self-Esteem
Do
  • Make positive comments
  • Display acceptance
  • Reduce negative feelings
  • Share experiences
  • Indicate understanding and empathy
Don't
  • Devalue the person
  • Use negative verbal and non-verbal behaviors (e g , sigh)
  • Show impatience
  • Be condescending
Until next time...






Sheryl Tuchman, SPHR, SHRM-SCP
http://tools2succeed.com/

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