Build a Culture of Trust and Collaboration Part 2

Zero-Sum Game

• Gain of one team is offset by the loss of another team
• Winning or losing may be less important than the total relationship
• Negotiation and compromise may help everyone “win”  

Consider the following questions:

• What happens when you compete against someone on your own team?
• Who wins when the football center competes with the quarterback?
• When is it important to win?
• How can we work together so that everyone wins?  

Negative Competition

• Poisons interpersonal relationships
• Destroys organizational effectiveness
• Diverts time and energy
• Destroys goodwill
• Provokes anger, resentment and retaliation   

How to Build Trust

1. Always tell the truth
2. Stick to your word
3. Do what is right
4. Do what you say you will do
5. Share openly
6. Put yourself “in the other’s shoes”
7. Make decisions as a team
8. Set goals as a team
9. Work together to achieve those goals
10. Look for common ground
11. Be open-minded
12. Ask for feedback and act upon it

Until next time...






Sheryl Tuchman, SPHR, SHRM-SCP
http://tools2succeed.com/