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Diversity: Meeting New Challenges in the Workplace
Now that we have defined diversity and talked about the importance of valuing differences, let's talk about the changes in the workplace that should concern managers and organizations.
Changes in the workplace that have an impact on organizations include the following:
- Many age groups
- More women in a variety of jobs
- Many racial and ethnic groups
- Many values and lifestyles
- Many educational levels
- Many workers with disabilities
Smart organizational leaders focus their energies on business strategies that offer the greatest opportunity for long-term leverage. Focusing on managing diversity issues places an organization in a favorable position to attain the following 4 imperatives:
- Attract and retain the best employees
- Enhance customer service and gain a marketing advantage
- Increase creativity, quality, teamwork and innovation
- Reduce costs associated with discrimination, harassment, and ignoring diversity issues
Until next time...
Sheryl Tuchman, SPHR, SHRM-SCP
http://tools2succeed.com/
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