Whether there is a disagreement on a particular issue or you simply need to get a group to agree, neuro-linguistics offers a solution. Consider the following questions:
1. What do you want your outcome to be?
2. How will you know when that outcome is achieved?
3. Who will attend the meeting?
Establish rapport as participants come into the meeting.
Now you are ready to use the PEGASUS model to achieve your desired outcomes:
- Present outcomes
- Explain evidence
- Gain agreement on outcomes
- Activate sensory acuity
- Summarize each major decision
- Use the relevancy challenge
- Summarize the next step.
Until next time ...
Sheryl Tuchman, SPHR, SHRM-SCP
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