Monday, November 22, 2021

Behavior and Insight: Listen and Watch More

One of the best ways to monitor your behavior and the behavior of others is to learn to listen and watch more than you participate. When listening to others talk, focus on their words, not necessarily the person saying them. Don’t get caught up in one or two things they say, and try to stay focused on the topic at hand. Even though you want to chime in, avoid making your own predictions and assumptions, and continue to listen until the end. By watching and listening more, we are able to better to monitor the behaviors of other as well as our own since we are not so focused on ourselves. By focusing on the other person and their actions, we can develop better listening skills and pick up more accurate information rather than making assumptions.

Tips for better listening:

  • Listen for verbal cues
  • Watch for nonverbal cues
  • Focus on what is being said, not the person
  • Be aware of your own behaviors and reactions

Until next time ...


Sheryl Tuchman, SPHR, SHRM-SCP

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