Monday, September 13, 2021

Active Listening: Attunement

It is not always enough to simply listen to a person and have the sense of "waiting to speak." This type of listening will cause us to lose out on important information and deny us the chance to make any real connection. By using active listening, we are more apt to learn about other people and take an active interest in what they have to say and offer. This concept can not only improve our overall listening skills but our overall connections with other people as well.


Attunement is defined as being aware and responsive to another person. When developing active listening skills, this tool is used to better connect with the person and become more in tune with what they are saying. Since attunement relies heavily on nonverbal communication such as body language, it is important to pay attention to the signals that the other person gives off as well as the ones we use. Key gestures such as smiling, hand gesturing, eye contact, and body movement can signal a connection or a break in communication. When we use these gestures toward other people, it can make them feel more connected with us and encourage them to open up to us. These connections can form bonds that can benefit both individuals and build networks for the future.

Until next time ...


Sheryl Tuchman, SPHR, SHRM-SCP

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