Wednesday, November 22, 2017

Simple Steps to Team Problem Solving Part 2

Problem-solving activities can fail due to:
  • Lack of Clarification:
    • Don't know what the problem is
    • Don’t know causes/sources
    • Not clear who has responsibility
    • Don’t have right people involved
    • No action plans or evaluation
    • No one sees the whole picture
  • Poor Problem-Solving Skills:
    • Lack of training
    • Capabilities of team members
    • No emphasis put on problem solving as a critical business skill in the organization
  • Lack of Focus:
    • Insufficient focus on the problem at hand leading to non-completion
    • Too many problems being tackled at once
    • Activity centered on problems that affect non-critical business areas, thereby devaluing the problem-solving activity
  •  Lack of Resources:
    • Information not available or accessible
    • No personnel released to work on problem-solving teams
    • Little or no cooperation
    • No support from senior levels
  • Non-Implementable Solutions:
    • Resistance to change
    • Cost
    • Political issues
    • Capability of personnel
    • Time requirements
    • Wrong solutions generated
Until next time...

Sheryl Tuchman, SPHR, SHRM-SCP

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