Simple Steps to Team Problem Solving Part 2

Problem-solving activities can fail due to:

• Lack of Clarification:
• Don't know what the problem is
• Don’t know causes/sources
• Not clear who has responsibility
• Don’t have right people involved
• No action plans or evaluation
• No one sees the whole picture
• Poor Problem-Solving Skills:
• Lack of training
• Capabilities of team members
• No emphasis put on problem solving as a critical business skill in the organization
• Lack of Focus:
• Insufficient focus on the problem at hand leading to non-completion
• Too many problems being tackled at once
• Activity centered on problems that affect non-critical business areas, thereby devaluing the problem-solving activity
•  Lack of Resources:
• Information not available or accessible
• No personnel released to work on problem-solving teams
• Little or no cooperation
• No support from senior levels
• Non-Implementable Solutions:
• Resistance to change
• Cost
• Political issues
• Capability of personnel
• Time requirements
• Wrong solutions generated

Until next time...






Sheryl Tuchman, SPHR, SHRM-SCP
http://tools2succeed.com/