- We have defined diversity as "the differences that make us unique."
- We have discussed that many ongoing demographic changes are affecting the makeup of the workforce, presenting specific leadership challenges, and calling for changes in management approaches.
- We have identified five key skills that can help us manage diversity effectively.
- We have seen that valuing differences, taking action, and overcoming barriers will help ensure that we can leverage the advantages of diversity.
- We have seen that focusing on managing diversity helps organizations attain four business imperatives that will help them gain a competitive advantage in the marketplace.
- We have explored the Flex-Management model which recognizes that each individual worker retains his or her unique makeup while becoming part of the workplace.
- We have seen how Flex-Management strategies show a deep appreciation of individual differences, recognizing that although people are more alike than they are different, they all have different needs.
- We have come to appreciate that "one size" no longer fits all employees, and one way of doing things will not work in today's diverse workplace.
- We have realized the importance of determining our current skill level to know which areas we can target for personal development in managing diversity.
- We have formulated a personal Managerial Development Plan and committed to taking action that is critical for individual development in managing diversity.
Sheryl Tuchman, SPHR, SHRM-SCP
http://tools2succeed.com/
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