Diversity: 5 Skills for Working with the Changing Workforce

David Jamieson and Julie O'Mara identified 5 skills for working with the changing workforce.  These skills build on good management practices.

1. Empower Others:  Share power and information; solicit input and reward people; manage more as a colleague than a boss; encourage participation and share accountability
2. Develop Others:  Delegate responsibility fully to those who have the ability to do the work; question and counsel employees on their interests, preferences, and careers; work to individualize training needs.
3. Value Diversity:  Know your own assets; understand diverse cultural practices; facilitate integration among people; help others identify their needs and options
4. Work for Change:  Adapt policies, systems, and practices to help meet organizational needs; identify and influence organizational changes
5. Communicate Responsibly:  Communicate work and performance expectations clearly; listen and show empathy; understand cultural and language differences; provide ongoing feedback with sensitivity to individual differences

Until next time...






Sheryl Tuchman, SPHR, SHRM-SCP
http://tools2succeed.com/