Employees have some of the best ideas on how to improve their jobs and the company as a whole. These ideas, however, are not always communicated. Many employees do not feel that people in management care and most managers do not have the time to sit down with each employee. The best way to hear about new, innovative ideas is to create an employee suggestion program.
Tips:
• Make it Simple: Create a simple process for giving suggestions; complicated rules do not encourage creativity.
• Respond: Let employees know that you have their suggestions and will consider them.
• Thank: Thank each employee who gives a suggestion, even if they are suggestions you do not use.
• Reward: Employees who come up with useful suggestions need to be rewarded.
Until next time...
Sheryl Tuchman, SPHR, SHRM-SCP
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