Creative problem solving has evolved since its inception in the 1950s. However, it is always a structured approach to finding and implementing solutions.
The creative problem solving process involves creativity. The problem solvers come up with solutions that are innovative rather than obtaining help to learn the answers or implementing standard procedures.
The creative problem solving process is at work anytime you identify solutions that have value or that somehow improve a situation for someone.
The Creative Problem Solving Process uses six major steps to implement solutions for almost any kind of problem:
- Information Gathering or understanding more about the problem before proceeding
- Problem Definition or making sure you understand the correct problem before proceeding
- Generating Possible Solutions using various tools
- Analyzing or determining the effectiveness of possible solutions before proceeding
- Selecting the Best Solution(s)
- Planning the Next Course of Action -- Next Steps -- or implementing the solution(s)
Until next time...
Sheryl Tuchman, SPHR, SHRM-SCP
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