1. Where are we now?
- List each area and current performance, then ask the following questions for each:
- What is working?
- Observation
- How can we do even better in this area?
- What is not working?
- Observation
- Root Cause
- Resolution
- What is our mission and our vision?
- What are our main goals?
- Time-Frame
- Measurement
- Priority
- What are our strengths, weaknesses, opportunities and threats (SWOT Analysis)?
- What should we:
- Stop doing?
- Start doing?
- Continue doing?
- What do we need in order to achieve these goals?
- Staffing
- Training
- Other
- Resources
- What are the specific tasks to be performed to reach these goals?
- Due date
- Responsible
Strive for continuous improvement, and be prepared to make adjustments as changes occur in the organization as well as in the business environment.
Until next time...
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Sheryl Tuchman, SPHR, SHRM-SCP
http://tools2succeed.com/
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