1. Where are we now?
- List each area and current performance, then ask the following questions for each:
- What is working?
- Observation
- How can we do even better in this area?
- What is not working?
- Observation
- Root Cause
- Resolution
- What is our mission and our vision?
- What are our main goals?
- Time-Frame
- Measurement
- Priority
- What are our strengths, weaknesses, opportunities and threats (SWOT Analysis)?
- What should we:
- Stop doing?
- Start doing?
- Continue doing?
- What do we need in order to achieve these goals?
- Staffing
- Training
- Other
- Resources
- What are the specific tasks to be performed to reach these goals?
- Due date
- Responsible
Strive for continuous improvement, and be prepared to make adjustments as changes occur in the organization as well as in the business environment.
Until next time...
Sheryl Tuchman, SPHR, SHRM-SCP
http://tools2succeed.com/
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