So, what do people need in order to be empowered?
Information: People need to know what is going on in the organization. They can't act like partners in the business if they are in the dark. Managers often take for granted the knowledge and information they have that others do not. Does everyone know your vision?
Solve problems: Let people solve problems when and where they occur (instead of coming to you).
Make decisions: Let those who have to implement a decision participate in making that decision.
Responsibilities: Expand the scope of what people do through designated roles and responsibilities.
Keep in mind that most people have the ability to do more.
Remember, though, that people need varying degrees of structure and support in order to be successful. Part of your job as a leader is to assess the readiness of people and empower them only as they are prepared to take on more responsibility.
What types of support do your employees need? Coaching, directing, delegating, supporting?
Until next time...
Sheryl Tuchman, SPHR, SHRM-SCP
http://tools2succeed.com/
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