Monday, November 20, 2017

Simple Steps to Team Problem Solving Part 1

In organizations where problems exist but remain unsolved, the organization may suffer from demotivation, loss of customers, waste of resources, and reduction of profit. In this course, we learned about solving problems which usually leads to increased productivity and improved quality and efficiency.
A problem is a deviation from acceptable performance.
  • Problem-solving is the process of tracking problems to their source and developing and implementing steps to eliminate them for the future.
  • Problem-solving is a process, not a quick fix
  • It is different from short-term fixes such as minimizing disruptions or surface treating difficulties.
  • It is finding the cause and eliminating it at the source.
  • It requires curiosity, careful analysis, planning, and follow-through. 
Until next time...

Sheryl Tuchman, SPHR, SHRM-SCP

Friday, November 17, 2017

Happy Thanksgiving

Tools 2 SUCCEED would like to wish you and your family a wonderful Thanksgiving holiday.

This Thanksgiving, holiday season, and every day of the year, set aside some time to share with family, friends, and loved ones. With a grateful heart, give thanks for all the blessings in your life. It is a time for kindness. Look for something - no matter how large or small - to be thankful for. In giving thanks, you will lighten your load, if only for a short while, and carry the spirit of the season in your heart.

As you count your many blessings, take a few minutes to jot them down so that you can refer to them daily in the year to come. We are including our colorful Thankful Template HERE, with a few illustrations to get you started. Feel free to share the template with your family, friends and coworkers, and be sure to let them know that you are thankful for them too!

Enjoy the holiday season. Thank you for your loyalty.

Best wishes,

Sheryl Tuchman, SPHR, SHRM-SCP

Thursday, November 9, 2017

The Most Effective Use Of Time Right Now Part 4

Busy or Productive
Just because you are busy does not mean that you are productive.  There is a need to clearly differentiate between:
  • Effectiveness  -- doing the right things
  • Efficiency  -- doing the right things correctly
Rating Your Productivity
In order to rate your productivity, you need to be clear on:
  • What exactly are your objectives?
  • Are you aware of how your productivity is measured?
  • How certain are you that you are spending you time doing the right things?
Time logs and Productivity
Log how you spend your time every day for two weeks then identify the following issues that impact on your productivity:
  • Issues that you should not have dealt with
  • Issues where you had a high dependency on others
  • Issues relating to communication
  • Issues that relate to poor planning
  • Issues that relate to a lack of a particular skill
  • Issues that relate to bad habits 
Once these issues have been identified, they can be tackled. It is important to recognize that some are due to bad habits such as dependency or taking on too much, whereas others are due to inadequate systems such as communication and planning.

Until next time...

Sheryl Tuchman, SPHR, SHRM-SCP

Tuesday, November 7, 2017

The Most Effective Use Of Time Right Now Part 3


Prioritize tasks according to Stephen Covey’s Time Management Matrix below to help you decide what tasks to tackle and in what order.  It is especially important to find time for Quadrant II tasks – those that are important in the long run but not urgent.  We may tend to put off these activities in favor of those that are urgent so that we have a short-term focus only.

The ability to differentiate between urgent and important can improve productivity by:

  • Increasing the focus on important issues
  • Removing the fog created by “urgency”
  • Force better planning of activities
  • Reduce the number of disruptions
  • Decrease the amount of time taken to accomplish tasks 

The difference between urgent and important is that an urgent issue gives the impression that it ‘needs’ to be done, whereas an important issue needs to be done because it may have a significant effect in the longer term.
Criteria for prioritization can be grouped into 4 main categories:
  • People
  • Quality
  • Efficiency
  • Safety  
Which takes precedence will be to a large extent dependent upon the situation. However, it can be taken as granted that all four categories will exhibit some influence on each decision regarding prioritization.

Until next time...

Sheryl Tuchman, SPHR, SHRM-SCP

Friday, November 3, 2017

The Most Effective Use Of Time Right Now Part 2

Proactive vs. Reactive Work

Proactive work - concentrates on making things happen

  • Developing plans and schedules
  • Focusing on key tasks
  • Achieving deadlines & targets
  • Managing projects
Reactive work is based on dealing with the immediate and urgent issues that arrive usually in an uncontrolled manner.  The short-term focus leads to a perpetuation of the requirement for reactive work.

Why do we put things off instead of doing them?
  • A response to stress that accompanies difficult or challenging tasks
  • A habit that has formed over time
  • Poor or no prioritization
  • Poor or no planning 
The results of procrastination can be stated as:
  • Stress
  • Pressure
  • Crises
  • Continuous fire-fighting
  • Reduction in quality  
These are all excellent reasons for stopping procrastination, so when faced with a task, decide to deal with it according to one of the following actions:
  • Do it
  • Delegate it
  • Dump it
  • Deadline it
  • Dissect it  
If procrastination is having a negative impact on your personal productivity - take the following action points:
  • Take ownership of your own procrastination
  • Do something to get things moving
  • Remove the fear of failure from standing in the way of your effectiveness
  • Start today - right now!
Until next time...

Sheryl Tuchman, SPHR, SHRM-SCP

Monday, October 30, 2017

The Most Effective Use Of Time Right Now Part 1

Fact 1: People are the most valuable resource an organization can have.
Fact 2: In many cases, people are the most under-utilized resource in an organization.
Fact 3: This under-utilization is in many cases linked to the level of personal productivity.
Fact 4: Personal productivity can be significantly improved in most organizations.

Personal Productivity - Benefits

Benefits accruing to the individual include:
  • Increased motivation
  • Decreased stress
  • Achievement of objectives
  • Reward and recognition  
Benefits accruing to the team include:
  • Better working environment
  • Faster achievement of objectives
  • Recognition and reward
  • Motivation
  • Enhanced teamwork 
Benefits accruing to the organization include:
  • Improved productivity
  • Lower costs
  • Corporate image enhancement
  • Happier and more focused employees
Until next time...

Sheryl Tuchman, SPHR, SHRM-SCP

Wednesday, October 18, 2017

Build a Culture of Trust and Collaboration Part 2

Zero-Sum Game
  • Gain of one team is offset by the loss of another team
  • Winning or losing may be less important than the total relationship
  • Negotiation and compromise may help everyone “win”  
Consider the following questions:
  • What happens when you compete against someone on your own team?
  • Who wins when the football center competes with the quarterback?
  • When is it important to win?
  • How can we work together so that everyone wins?  
Negative Competition
  • Poisons interpersonal relationships
  • Destroys organizational effectiveness
  • Diverts time and energy
  • Destroys goodwill
  • Provokes anger, resentment and retaliation   
How to Build Trust
  1. Always tell the truth
  2. Stick to your word
  3. Do what is right
  4. Do what you say you will do
  5. Share openly
  6. Put yourself “in the other’s shoes”
  7. Make decisions as a team
  8. Set goals as a team
  9. Work together to achieve those goals
  10. Look for common ground
  11. Be open-minded
  12. Ask for feedback and act upon it
Until next time...

Sheryl Tuchman, SPHR, SHRM-SCP