- Lack of Response
- Someone suggests an idea
- No one says anything about this idea
- Someone else suggests another idea
- This continues until the group acts on an idea
- Ideas bypassed were decided by the group
- Authority Rule
- The leader makes decisions.
- These are often called command decisions
- They come from the top down
- Team can generate ideas and hold discussion
- At any time the leader can decide on action
- Minority Rule
- One, two, or three people force decisions
- Others hesitate to speak up
- Others think everyone else agrees
- It is assumed that silence means consent
- Majority Rule
- Voting (formal) or Polling (informal)
- Many decisions not implemented as opposing members do not understand or support them
- Consensus
- Consensus is reached when all members understand the decision, commit to it, and will support it, even though they may not agree with it to the letter. You need to coordinate core work
- Consensus works best for High Performance teams when they need the involvement and support of team members or others
- The double benefit of consensus is that you not only get better decisions, but better ownership and buy-in
- Unanimous Consent
- Everyone truly agrees
- Very difficult to achieve
- Takes incredible amounts of time
- For most decisions, consensus is sufficient
Sheryl Tuchman, SPHR, SHRM-SCP
http://tools2succeed.com/
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