Leadership and Delegation: Essential Steps Part 3

THE DELEGATION PROCESS

1. CLARIFY OBJECTIVES
When delegating a task, the leader must address the following:

• Policies and Procedures
• Communication Structures
• Coordination

2. AGREE ON RESPONSIBILITIES

• Leader provides clear terms
• Team member acknowledges a sense of commitment
• Team member is free to discuss doubts and concerns

3. DETERMINE SUPPORT AND TRAINING

• Does the leader need to provide guidance and support in the short- to medium-term?
• If so, what form of guidance and support is needed?
• What training is required to ensure the objectives are achieved?

  4. ENSURE FREEDOM TO ACT

• The team member must feel free to act and make decisions to perform the task
• The manager must respect this freedom and set clear boundaries

5. MONITOR AND REVIEW

• Monitoring ensures that the task to be delegated is being performed effectively
• Review sessions help to empower the team member to perform the task while ensuring appropriate supervision

  6. REWARD
When delegated tasks are performed well, rewards may include:

• Public Recognition
• Opportunities for Personal Development
• Opportunities for Promotion
• Monetary Rewards

 Until next time...






Sheryl Tuchman, SPHR, SHRM-SCP
http://tools2succeed.com/